**Mr. Humpty Odor Remover - 7 Day Return Policy**
Thank you for choosing Mr. Humpty Odor Remover. We are committed to providing high-quality products to our customers. If, for any reason, you are not completely satisfied with your purchase, we offer a 7-day return policy from the date of delivery.
**Return Eligibility:**
1. **Condition of the Product:**
- The product must be in its original packaging, unused, and in the same condition as received.
2. **Proof of Purchase:**
- A valid proof of purchase, such as the order confirmation or receipt, is required for all returns.
**How to Initiate a Return:**
1. **Contact Customer Service:**
- To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us at [info@mrhumpty.com] or [Customer Service Hotline: +14372367177].
2. **Provide Necessary Information:**
- When contacting customer service, please provide your order number, the reason for the return, and any relevant details about the condition of the product.
**Return Process:**
1. **Return Authorization:**
- Once your return request is approved, we will provide you with a Return Authorization (RA) number.
2. **Packaging:**
- Please securely pack the product in its original packaging, including all accessories and documents.
3. **Labeling:**
- Clearly write the provided RA number on the outside of the package.
4. **Shipping:**
- Ship the product to the address provided by our customer service team. Customers are responsible for return shipping costs.
**Refund Process:**
1. **Inspection:**
- Upon receiving the returned product, our team will inspect it to ensure it meets the return eligibility criteria.
2. **Refund or Exchange:**
- If the return is approved, we will process a refund to the original payment method or, if requested, arrange for an exchange.
3. **Processing Time:**
- Please allow 5-7 business days for the refund to be processed after the returned product is received.
**Exceptions:**
- Returns beyond the 7-day period will not be accepted.
- Products damaged due to misuse or mishandling are not eligible for a refund.
We appreciate your understanding and cooperation. If you have any questions or concerns, please do not hesitate to contact our customer service team.
Thank you for choosing Mr. Humpty Odor Remover!
